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About Paul Costello


Entrepreneurial Leader

Long before our current age of entrepreneurship,  Paul Costello was conceiving business ideas, identifying market opportunities, and launching new ventures. Spanning forty years, these initiatives began with a successful Greater Boston printing company and grew increasingly to reflect the advent and power of technology. Because of his enterprising approach to business, Costello has been featured in numerous publications including "America's New Breed of Entrepreneurs," a book profiling successful executives throughout the country.

Today, Costello fosters this entrepreneurial spirit among his clients: small to medium size businesses which engage him to develop a competitive online presence. Helping these companies to “level the playing field,” Costello specializes in creating websites and other online tools that generate leads, inspire consumer confidence, and support marketing strategy. Using this cost-effective medium, clients report improvement in reaching prospective customers and serving existing ones.

Diversified Experience Benefits Your Business

Costello graduated from Babson College, an incubator for entrepreneurs. Since then, his diversified interests have reflected his personality and natural curiosity. Linking these varied pursuits are two clear themes: technology and innovation. Likewise, Costello’s recreational interests diverge widely, from coast-to-coast nationwide flying his Mooney 252 plane and earning a rating as a flight instructor/instrument (CFII), to completing a rigorous three month K9 police academy where he and his dog "Nasdaq" were certified in K9 Patrol. For his clients, Costello’s appetite for knowledge and ability to quickly grasp new concepts save money and time.

Embracing change and challenge, Costello moves beyond a consultative role. When he advises your business, Costello immerses himself, mastering the big picture as well as key details. He joins your team, intellectually, collaboratively, and expertly.


An Historical Perspective

Costello has roots in the human resource consulting industry, where he is acknowledged for professionalizing an entrepreneurial career known as contract recruiting. Widely used during economic boom times, this practice allowed companies to quickly expand and contract their staffing resources to align with business needs. Working for clients like Raytheon, GTE, The Analytical Sciences Corporation (TASC), Manufacturing Data Systems (MDSI), and Inforex, Costello created staffing management systems enabling employers to hire thousands of people.

In 1969 he partnered with the late John D. Erdlen in establishing Costello, Erdlen & Company, which provided HR consulting ranging from contract recruiting to outplacement and compensation services and also founded and managed the Employment Management Association (EMA). He served as President of the firm until 1999

Building on HR experience, Costello launched an entrepreneurial venture in 1981 to meet the technology needs of the human resource function. He and partner Lars Perkins, founded Webhire (formerly Restrac), a leading staffing automation company. In representing Restrac, Costello worked closely with many of the nation's leading employers to design and implement sophisticated employment systems. Webhire, Inc., a publicly traded company, was acquired by Kenexa in 2005  and then acquired by IBM.

Frequent speaking engagements have allowed Costello to share his expertise with business groups, community organizations, and colleges. He also publishes industry articles and makes media appearances to discuss topical material. Costello’s professional affiliations include EMA, The National Association of Corporate & Professional Recruiters (NACPR), and The New England Executive Resources Council (NEERC), as a founding member. He also co-founded The Aviation Safety Group of Massachusetts which works closely with the FAA to sponsor safety seminars for pilots. As an FAA safety counselor he has also assisted the FAA in counseling pilots.